Returns & Exchanges
At Gisou, we want you to be completely satisfied with your honey-infused beauty routine. If you are not happy with your purchase, you can return or exchange unopened products within 30 days of delivery.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully pack the unused products in their original honey-inspired packaging to ensure they are protected during transit.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Drop Off and Refund
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing